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Refund Policy

We have a 30-day refund policy, which means you have 30 days after receiving your service to request a refund.

To request a refund, you can contact us at Support@catchonetv.com.

Solvable issues
Please note that if the problems you are facing can be solved with tech support we reserve the right to reject your refund request by providing resolution.


We will notify you once we’ve received your request, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3-5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 7 business days have passed since we’ve approved your return, please contact us at info@catchontv.com.

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